Job Description
Salary: Competitive salary
Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4 x salary
Location: Cumberland, Park Royal
Ways of Working: Site based
Hours of work: Monday – Friday 8.30am -5pm
Contract Type: Permanent
Why Greencore?
Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.
Our site in Park Royal, West London, spans three factories and a distribution centre. The site produces a wide range of chilled ready meals, houmous dips, deli products, and savoury accompaniments, employing over 2,000 people in a fast-paced, high-volume environment.
What You’ll Be Doing
In this busy and exciting role, you will provide essential administrative support to the Technical team, ensuring that key systems, documents and schedules are well‑maintained, accurate, and fully compliant to support food safety, quality and audit readiness across the site.
Role Accountabilities
- Administer, update and maintain the Food Safety & Quality Management System, ensuring all controlled documents and factory paperwork are accurate, current and archived correctly.
- Support audit preparation through managing schedules, coordinating internal audits, organising hospitality arrangements and escalating any out‑of‑specification findings.
- Administer technical data including nutritional testing, calibration schedules, micro testing and trending activities, ensuring results are logged, reported and highlighted when required.
- Manage the logging, trending and reporting of customer complaints and online reviews, issuing investigations and supporting timely responses.
- Support with KPI completion, ensuring both internal and external metrics are accurately compiled and submitted to agreed timelines.
- Carry out general office duties including documentation management, ordering equipment, raising purchase orders, reviewing invoices and maintaining accurate records.
- Assist in preparing for customer site visits, ensuring information, documentation and samples are ready and professionally presented.
- Act as the Technical Team IT SME, supporting with data analysis, system usage and opportunities to improve efficiency.
- Support colleagues across the Technical department as required, contributing flexibly to team priorities.
- Promote food safety, quality, health, safety and environmental standards through daily actions and behaviours.
What We’re Looking For
- Strong administrative skills with excellent attention to detail
- Ability to manage multiple tasks and maintain accuracy under time pressure
- Good understanding of document control and/or Quality Management Systems
- Confident using IT systems, including Excel and data analysis tools
- Ability to communicate clearly with internal teams and external partners
- Strong organisational skills with the ability to prioritise effectively
- A proactive approach to problem‑solving and continuous improvement
- Ability to support audits and work with structured schedules and deadlines
- Experience within a technical, quality, food manufacturing or compliance environment (desirable)
- A collaborative team player keen to learn and develop
At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better.
If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.
What You’ll Get In Return
- Competitive salary and job-related benefits
- Holidays
- Competitive matched pension contributions
- Life insurance up to 4x salary
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
- Enhanced parental leave and menopause policies
Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.
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