Contract type: Full-time (36.5 hours per week); Permanent
The role:
The Market Intelligence Manager is responsible for delivering high quality insight to inform decision making for product strategy and qualification design, across the organisation’s qualification portfolio. The role provides market, competitor, policy, and customer intelligence to support reviews of product performance and wider organisational planning; ensuring that product decisions are evidence based, commercially informed, and aligned with current and emerging market needs.
The person:
We’re looking for an analytical and insight-driven professional who can translate research into clear, strategic recommendations. You will be a strong communicator, able to present market, policy, and assessment insights in an accessible way. You will bring experience of conducting market research, producing clear reports and insights, and supporting activities such as competitor analysis, forecasting, or policy responses. A strong understanding of the UK qualifications and skills landscape is highly desirable and experience in educational assessment or awarding organisations, would be an advantage.
At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills.
WJEC operates a hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required and whilst flexibility can be discussed, this team currently attend the office, on average, once a month. Welsh language skills are not essential but the willingness to learn is always valued.
To find out more about the role, or about working for us, please do not hesitate to contact Felicity Spacie (she/her) (Felicity.Spacie@wjec.co.uk) who would be more than happy to answer your questions.
Please visit our website to download a copy of the job description and application form.
Interviews are anticipated to be held in person, on Tuesday 21 April 2026
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