Operations Manager

Location: London

Salary: Up to A GBP 75,000

A growing hospitality group is looking for an Operations Manager to oversee multiple sites, drive performance, consistency, and standards across the business. This is a highly visible role: they need someone who is on the floor, in the detail, and present with teams day to day, not managing from a distance.

The Role

• Be consistently present across sites, leading from the front during key trading periods
• Take ownership of performance across multiple locations: sales, labour, and costs
• Drive operational standards and ensure consistency across every site
• Support, challenge, and develop General Managers to deliver strong results
• Analyse KPIs and act quickly to improve performance
• Oversee recruitment, structure, and succession planning across sites
• Own guest experience and ensure high standards are delivered consistently
• Ensure compliance across food safety, health and safety, and legal requirements
• Manage maintenance and site standards to keep environments at a high level

The Person

• Proven multi-site experience within hospitality
• Highly visible and hands-on: leads from the floor
• Strong commercial understanding and confident with numbers
• Direct, clear communicator who can influence and challenge
• Strong people leader who develops teams and builds accountability
• Organised, proactive, and able to manage multiple priorities

If this is a bit of you get in touch :

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