Some roles promise a seat at the table. This one delivers it.
As Chief of Staff to the Chairman of one of the world’s most distinctive luxury businesses, you will operate where strategy meets execution – partnering directly with senior leadership to shape the initiatives that define Value Retail’s next chapter. From day one, you will have visibility across the full business: real estate, retail, operations, and the partnerships that drive commercial performance across twelve Villages on three continents.
This is a role for someone who is energized by complexity, moves quickly from insight to action, and wants their work to have real impact on a global business. You will lead high-priority projects, challenge assumptions, and bring structure and momentum to the things that matter most. If you are looking for the kind of early-career experience that compresses a decade of learning into a few years – and you want to do it in London, at the heart of a world-class luxury portfolio – this is it.
Key Responsibilities
- Strategic Project Execution: Own and drive high-priority special projects at the intersection of commercial performance and guest experience. Topics span the full breadth of the business – from how we know and engage our guests, to how we curate world‑class hospitality, to how we show up for our brand partners
- Executive Partnership & Daily Leadership Engagement: Serve as the strategic right hand to the Chairman, helping to manage priorities, shape thinking, and ensure follow‑through on key initiatives.
- Business Performance Audits: Lead structured diagnostics across real estate, retail, and operations – identifying performance gaps and translating findings into actionable, practical recommendations – leaning into execution when required.
- Cross-functional Integration: Act as a connector and integrator across the business, ensuring that real estate, retail, and productivity functions are working in concert rather than in parallel.
- Productivity & Innovation: Support ongoing efforts to optimize Village operations, with a particular focus on zones where retail and real estate performance intersect.
Candidate Profile
Experience & Background
- A current MBA candidate (or recent graduate) with 3-5 years of prior experience, ideally from a top‑tier management consulting firm.
- International mindset and cultural agility; experience working across multiple countries or global organisations is a plus.
- Interest or experience in luxury, retail, real estate, or hospitality is advantageous but not required – intellectual curiosity and commercial sharpness matter more.
Core Competencies
- Handle Complexity & Manage Ambiguity: Structure ambiguous problems, synthesise high‑volume information, and operate effectively in situations where not everything is defined.
- Influence & Build Relationships: Demonstrate strong executive presence and communication skills. Comfortable presenting to and gaining the commitment of the most senior stakeholders through compelling, well‑structured arguments.
- Drive Results & Apply Effective Decision-Making: Bring a bias for action and a track record of driving cross‑functional work to completion.
- Be Diplomatic & Resilient: Navigate complex organisational dynamics with discretion and political awareness.
- Critical Thinking, Innovation & Humble Learning: Think beyond the conventional and learn rapidly from both successes and failures. Bring intellectual curiosity and a willingness to challenge assumptions.
Why This Role?
- Unparalleled access: This is a genuine Chief of Staff role — you will be close to the most consequential decisions in the business, not observing from a distance.
- Growth platform: The role is explicitly designed as a launchpad for a senior leadership trajectory within a complex, globally scaled luxury business.
- London-based, global in scope: Be part of a high‑performing team headquartered in London, with reach across twelve Villages and two continents
#J-18808-Ljbffr…