JobTitle:TechnicalFreightSupportSpecialist(Customs&FreightForwardingExperienceRequired)
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Location:Ashford,Middlesex-Hybrid
Type:Full-Time
Salary:£35kDOE&NegplusexcellentBenefits&hybridworking
Client/RoleOverview
OurclientisaleadingproviderofcustomsclearancesoftwareandservicesintheUK,assistingfreightforwarders,customsagents,andlogisticscompaniesstreamlineimportandexportprocessesbyensuringsmoothintegrationwithHMRCsystemsandfacilitatingefficient,complianttradeoperations.
TheServiceDeskisrecognisedforprovidingindustry-leadingsupportforawellknownFreightSoftwaresystem,amatureclient/,includingCDSandNCTS.
Duetocurrentexpansionthiswillbeanewkeyroleandexcitingtimestojoinandsupportthegrowingproductrangeandassistinbuildingacutting-edge,web-basedfront-endfromthegroundup.
Theperson
WeareseekingaTechnicalFreightSupportSpecialistwithastrongbackgroundincustomsdeclarationsand/orfreightforwarding,self-startingproblemsolverwiththeabilitytolearnnewtechnologiesquickly.Theidealcandidatewillbeacommunicativeteamplayerwithawelcomingandengagingdemeanour.
Requiredexperience
Thecandidateshouldhavethefollowingexperience:
- In-depthknowledgeofUKcustomsdeclarationsand/orfreightforwarding.
- ExperienceofcompletingImport&Exportentries
- Excellentcommunicationskills(bothverbalandwritten)withtheabilitytoworkbothindependentlyandaspartofteam.
- Haveagreatpersonality;youwillbeexpectedtoworkcloselywiththeteam,continuouslylearn,andactivelyshareknowledgewithothers.
- Haveaproblem-solvingmindset,goodproblemanalysisandakeeneyefordetail
- Abilitytocopeunderpressureandmeetdeadlines
- Youmustalsobeenthusiasticandbewillingtoacceptnewchallenges.
- Excellentcustomerserviceskills/commercialawareness
Nicetohaves
Candidateswiththefollowingwillhaveanadvantage:
- KnowledgeofSequoiaSoftware
- Previousexperienceinacustomerservice/servicedeskrole.
- BefamiliarwithWindows,WindowsapplicationsandMicrosoftOfficeproducts.
Wevaluetherightmindsetoverperfectexperienceifyoubringindustryknowledgeandapassionforgreatcustomerservice,wellhelpyoubuildtherest.
WhyJoinUs?
- Bepartofacollaborativeandsupportiveteam.
- ReceivetailoredtraininginServiceDeskmethodologiesandpractices.
- Makearealimpactonsystemscriticaltologisticsandtrade.
- Morebenefits-25daysholidays(increasingto30)plusbankholidays,companypension,privatehealthcare,employeediscountschemeandgrouplifeassurance. xwzovoh
- Hybridworking2daysperweekWFH.
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