We are seeking a motivated and dynamic Field Parts Representative to join our team. This role involves parts delivery and stock management, driving parts sales growth with both existing and potential customers, and analysing sales data.
This is a field-based role covering Glasgow and the wider area and will involve regular travel. Standard working hours for this role will be Monday – Friday, 8am – 5pm. There may be occasional overtime required as per business needs.
The Scot JCB Group is made up of Scot JCB, Scot Agri, and Stewart Plant Sales.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
Customer-centric Sales Building and maintaining strong relationships with new and longstanding customers Bolstering sales by engaging with and upselling to existing customers Driving growth by identifying and targeting potential new customers within the Glasgow area, achieving and exceeding sales targets.
Parts Delivery and Stock Management Monitoring and managing stock levels and organising replenishments for the remote engineer vans and the parts container
Data Analysis Preparing and presenting regular reports to analyse trends and present customer feedback to improve service, delivery and sales strategies Maintaining accurate records of sales activities, customer interactions and inventory levels
Flexible and positive attitude with a proactive approach to work A good understanding of the importance of excellent customer service and building rapport with customers Complaint handling skills Good working knowledge on Microsoft applications Data analysis skills A competitive salary and commission~ Company vehicle~ Laptop and phone~ Life assurance of three times your salary~ Contributory pension scheme~30 days annual leave, increasing by 1 day for every 2 years’ service up to a total of 35 days~ Option to buy/sell up to 5 days annual leave per year~ Healthcare cash plan (company paid – value of £1000)~ Employee Assistance Programme – free counselling and legal advice~ Access to high street discounts and savings through Perks~ Employee referral programme…