Job Description
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Project Manager – User Technology & Service Management
About the Role
We are working with a leading global professional services organisation seeking an experienced Project Manager to deliver a portfolio of technology initiatives focused on end user computing, service management, and endpoint environments.
This role sits within a central Technology PMO and is responsible for end-to-end project delivery, working across engineering, security, mobility, and service operations teams.
Key Responsibilities
- Lead the delivery of endpoint-focused technology projects (engineering, security, mobility, service operations)
- Develop and manage project plans, timelines, budgets, and resources
- Translate technical roadmaps into structured, deliverable project plans
- Identify and mitigate risks, dependencies, and resource constraints
- Ensure smooth transition from project delivery into operational support
- Coordinate cross-functional teams across global environments
- Act as the key liaison between technical teams, PMO, and business stakeholders
- Provide clear reporting on project status, risks, and performance
- Deliver stakeholder presentations and manage expectations effectively
Key Skills & Experience
- 7+ years’ experience in IT Project Management
- Proven delivery of endpoint, infrastructure, or service management projects
- Strong experience working in complex, global environments
- Experience with tools such as ServiceNow, MS Project, Smartsheet (or similar)
- Strong understanding of endpoint technologies, security, and service operations
- Excellent stakeholder management and communication skills
- Ability to manage multiple concurrent projects
Qualifications:
- PMP (or equivalent) – essential
- Agile / Scrum / ITIL – desirable
- Degree in IT, Engineering, or related field
The Candidate xwzovoh
- Strong leadership and coordination skills
- Commercially aware with a client-focused mindset
- Comfortable operating in fast-paced, complex environments
- Proactive, organised, and solutions-driven
- Able to engage confidently with both technical and non-technical stakeholders
Additional Information
- Hybrid working model
- Opportunity to work on large-scale, global technology initiatives
- Occasional travel may be required
Apply Now
If you’re an experienced Project Manager with a strong background in IT and end user technology, apply today to be considered for this opportunity.
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