Operations Support System Engineer

We are looking for a couple of profiles for OSS application support(mobile applications) for our telecom client.

The role holder must be a UK National as Home Office Security clearance may be required.

• OSS application support(ASG), 24 X 7 at onsite.
• Network OSS tools and systems for alerting and performance.
• Industry recognised and marketable accreditation
• In depth experience of handling & resolving operational incidents in supporting and delivering complex solutions successfully
• Act as subject matter expert for minimum of one or more systems
• Technical skills and proven experience to support system administration; relevant application knowledge specific to area
• Good knowledge of security vulnerabilities, Security hardening strategy, security concepts and protection systems.
• Extensive experience in a 24×7 real time, service support environment
• Proven extensive operational experience in planning, deploying and supporting OSS technologies across multiple vendors.
• In-depth technical understanding of OSS architecture & technologies eg alarm and performance data including packet capture and analysis
• In depth understanding of common protocols eg SNMP, DNS, ARP
• Experience of dealing with internal and external business customers, third party suppliers, and providing reliable communication between all parties.
• Experience with scripting, Eg Shell, Ansible
• Experience with Network virtualisation technologies, SDN/NFV, eg NSX
• Good awareness and understanding of the commercial aspects, implications and limitations of supporting the estate.
• Able to demonstrate discretion relating to sensitive information.

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