About the Role
We’re looking for a highly capable, proactive operator to work directly with the leadership team as a true right hand. This role is less about diary management and travel booking, and far more about thinking, solving, organising, researching, implementing and getting things done.
You will act as an extension of the CEO and CSO – spotting gaps, bringing structure to ideas, taking ownership of projects, and ensuring that both strategic initiatives and everyday operational frustrations are resolved quickly and properly.
If you enjoy variety, autonomy, problem-solving and being deeply embedded in how a business runs, this role is for you.
What You’ll Be Doing
1. Strategic & Project Support
You will take ownership of internal initiatives and see them through from vision to action.
Examples include:
- Managing the weekly process around Portas’s new business and marketing outputs
- Researching and evaluating business tools and processes
- Leading on BCorp reporting
- Managing our cultural activities and gatherings
More generally
- Conducting research to inform business decisions
- Creating briefing documents, summaries and action plans
- Supporting team inc inductions, managing training, monitoring reviews
- You will be given an outcome, not a step-by-step instruction list
2. Operational Ownership
You will take responsibility for “the things that fall between the cracks.”
This includes:
- Resolving office issues
- Managing relationships with suppliers (IT support, building management, utilities, equipment providers)
More generally
- Improving how things work
Skills & Behaviours
- Extremely organised with the ability to work efficiently and effectively
- People orientated and a good communicator
- Ability to think ahead and catch problems before they arise
- Previous experience within project management
- Previous experience working with senior executives
- Ability to prioritise and re-prioritise projects in line with business and client demands
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