Our managing partner is retiring after 13 years and we are lookingfor a motivated manager with exceptional interpersonal skills to lead oursuccessful team, oversee operational management and work closely with thepartners on strategic planning.
We have a stable partnership of 5 GP partners and a team of just under 40 staff, providing care to approximately 15,000 patients.
Although experience of working in general practice is desirable,we welcome applications from experienced managers who can demonstrate that theyhave skills in the areas required.
Main duties of the job
In addition to overseeing the operational aspects of the practice,this role is responsible for business development, financial management,including QuickBooks bookkeeping, HR functions, supporting thepremises/facilities management, complaints process and ensuring CQC andregulatory compliance.
Supported by a full-time Practice Manager and a ServiceImprovement Manager, the Business Manager will provide advice and guidance tothe partners and team, developing systems that support excellent patient care,whilst maintaining a happy and effective working environment. They will alsowork collaboratively with the PCN, ICB and PPG.
The successful candidate will be innovative and forward thinkingwith strategic vision. They will have confident approach and be proactive andsolutions focussed.
Experience of managing a large team and knowledge and skills inthe areas of project management, HR, compliance and change management isessential.
About us
We are a stable partnership of 5 GP partners(and a managing partner who is retiring), with a team of just under 40 clinicaland non-clinical staff, committed to delivering excellent careto approximately 15,000 patients.
We are an established Teaching practice and arealso involved in student nursing training.
The practice is the largest practicewithin the Southport & Formby Primary Care Network (PCN) which is made up of 14 local GP practices, working togetherwith the aim of improving healthcare for the community and reducing healthinequalities for its 128,000 patients.
We providethe Enhanced Health in Care Homes agenda on behalf of the PCN.
Our CQC rating is Good (2016).
Job responsibilities
a) Oversee themanagement of the day-to-day operations of the practice, ensuring that staffachieve their primary responsibilities.
b) Oversee the HRprocesses, including recruitment, relevant checks, contractual issues,appraisals and staff performance.
c) Workforceplanning to ensure a good skill mix with staff having the appropriate levelof training to enable them to carry out their individual roles andresponsibilities effectively.
d) Ensureemployment law and legislation is adhered to.
e) Liaise withthe Primary Care Network (PCN) and locality commissioners, attend meetingsand promote collaborative working.
f) Provide support and advice to the partnership andkeep them updated on practice matters.
g) Keep up todate with developments and changes within primary care.
h) Manage payroll andpensions, ensuring accurate reporting and submissions.
i) Work closelywith the Partners on financial planning, budget setting and forecasting.
j) Ensure the practice explores all opportunities tomaximise income and reduce expenditure.
k) EnsureQuality and Outcomes Framework (QOF) and commissioned service targets aremet.
l)Oversee the significant event and complaintsprocesses, in line with current legislation and guidance.
m)Managecontracts and maintenance for services and equipment.
n) Oversee thereview and update of all practice policies and procedures.
o) Lead andcoordinate projects within the practice.
p) Oversee themanagement of the practice IT system, including compliance with the DataSecurity Protection Toolkit (DSPT).
q) Coordinatethe practice development plan and business continuity plan.
r) Produce of business cases for newservices and provide project management, as required.
s) Ensureon-going CQC compliance.
t) Ensure the practice maintains compliance with itsNHSE contractual obligations.
u) Provideadvice and support to the staff and the partnership to ensure effective teamworking.
v) Manageeffective communication, both internal and external and ensure the websiteand other communication platforms are accurate and up to date.
w) Facilitatepartners and practice meetings and maintain anup-to-date actionplan.
x) Support themanagement of the Patient Participation Group.
y) Manageestates and facilities, including health and safety aspects and riskassessments.
Person Specification
Qualifications
- Literacy and numeracy skills sufficient to manage a small to medium sized business
- Educated to degree level in healthcare or business
Experience
- Experience of managing multidisciplinary teams
- Experience for financial management, including forecasting and budgeting
- Experience of successfully developing and implementing projects
- Experience of HR processes, workforce planning and development
- Experience of performance management including appraisals, staff development and disciplinary procedures
- Experience of working in a practice management role
- Experience of QuickBooks accounting
- Experience of working in a healthcare setting
- NHS/primary care general practice experience
- Relevant health and safety experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£55,000 to £65,000 a yearWTE (pro-rata for part-time – minimum 30 hours over 4 days)
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