Head of Customer Experience & Loyalty

Company: Nero
Apply for the Head of Customer Experience & Loyalty
Location: Manchester
Job Description:

A premium activewear brand is looking for a Customer Experience Manager to enhance customer loyalty and satisfaction. You will manage customer inquiries across all channels, support day-to-day operations, and represent the brand on social media. We’re seeking someone who is genuinely customer-obsessed, highly organized, and has excellent communication skills. The ideal candidate will proactively address potential issues, ensuring a seamless customer journey and making every interaction a positive one.#J-18808-Ljbffr…

Posted: April 5th, 2026