Proposed Interview Date: Week Commencing 20 April 2026
Closing Date: Sunday 12 April 2026
Contract Type: Temporary until 31 December 2026
Salary: FC6 £31,761.26 – £34,914.86 (Pro-Rata)
Working Pattern: 36 hours per week (Monday to Friday, Tuesday to Saturday is 1 in 4)
Location: Bankhead Central, Glenrothes working Fife Wide
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.
Job Details
An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. This is a temporary position until December 2026.
Key aspects of the role include:
- Being the initial point of contact for customers.
- Responding to complaints of private space ASB.
- Proactively gathering evidence to support and substantiate complaints of ASB.
- Cultivating and maintaining relationships with victims/complainers.
- Issuing warnings verbally and in written form to perpetrators of ASB.
- Case management of ongoing ASB cases through escalation process.
- Preparation of cases for further action where required.
- Managing an active caseload.
- Monitoring cases to ensure they are resolved.
- Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes.
- Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary.
- Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App.
- Maintaining detailed records and providing written reports to Line Manager as required.
The Person
- To work confidentially with a range of customers and have a helpful attitude.
- Positive work ethic and attitude.
- Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations.
- Written communication skills.
- Team working skills.
- Ability to travel across Fife.
- Confident user of IT applications, showing ability to use packages effectively.
A link to the role profile is included below where you will find more information about the job and the type of person we are looking for.
Further Information
- Role Profile- When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile.
- How We Work Matters – Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- Employee Benefits – Employees have access to a benefits package that offers discounts on a wide range of products and services.
- Directorate Information – Council Department information.
- Social Media – Search for more ‘Fife Council Jobs’ on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats – Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk.
For further information please contact: Suzanne Scobie – Suzanne.Scobie@fife.gov.uk
#J-18808-Ljbffr…