Global CX Lead — Customer Experience & Care

A leading beauty brand based in Manchester is looking for a Customer Experience Manager to enhance global customer interactions and oversee the Customer Care team. You will play a key role in developing the customer journey, improving service touchpoints, and implementing insightful strategies based on customer feedback. Ideal candidates have robust experience in customer experience roles, particularly within ecommerce, and are adept in managing teams and driving improvements seamlessly across functions.#J-18808-Ljbffr…