Job Description: Sales Manager
Location: UK, Remote
Salary: Competitive basic salary + OTE
About the Role
Our client, a fast-growing outsourced customer service and business process outsourcing (BPO) provider, is seeking a dynamic and entrepreneurial Sales Manager to lead their expansion efforts in the UK market. This role is critical for establishing and growing their presence in the region and will serve as the foundation for future growth across Western Europe.
As the Sales Manager, you will be responsible for driving new business development, cultivating relationships with key clients, and contributing to the strategic direction of the client's market expansion. This is a unique opportunity to join a company with ambitious growth plans and to play a key role in establishing their footprint in the UK.
Key Responsibilities
- New Business Development: Identify and engage potential clients across targeted sectors such as eCommerce, Travel, Fintech, Gaming, and Retail.
- Sales Strategy: Develop and implement a comprehensive sales strategy to achieve annual revenue targets
- Client Relationship Management: Build and maintain strong relationships with key decision-makers, including Heads of Customer Service, Procurement Managers, and Country Managers.
- Sales Cycle Management: Manage a consultative sales cycle
- Market Expansion: Act as the primary representative in the UK, establishing the client's market presence and contributing to their growth
- Team Collaboration: Work closely with internal teams, sharing insights and strategies to support overall business objectives and growth initiatives.
- Reporting and Forecasting: Provide accurate sales forecasts, performance reports, and market insights to senior management.
Key Qualifications
- Experience: 3+ years of proven sales experience in the outsourcing, BPO, or customer service industry, with a strong network in the UK market.
- Track Record: Demonstrated success in achieving and exceeding sales targets, managing high-value contracts, and closing complex deals.
- Skills: Excellent communication, negotiation, and presentation skills, with the ability to build rapport and relationships quickly.
- Mindset: Entrepreneurial and proactive with a strong focus on results. Ability to think strategically and contribute to the client's growth ambitions.
- Industry Knowledge: In-depth understanding of the BPO and outsourced customer service market.
- Flexibility: Comfortable working in a fast-paced, dynamic environment with a focus on achieving measurable results.
Compensation and Benefits
- Base Salary: Competitive.
- Performance Bonuses: Significant earning potential with bonuses tied to individual and company performance.
- Incentives: Additional bonuses for business improvements and achieving strategic targets.
- Growth Opportunities: Potential to build and lead a team, with future opportunities for career advancement and leadership roles.
- Flexible Working: Remote work with occasional travel to meet clients
Why Join Our Client?
- Be a key player in a company with ambitious growth plans and a clear strategy to expand in the UK and Western Europe.
- Opportunity to shape the company's presence in a new market and play a pivotal role in their success story.
- Work with a forward-thinking, entrepreneurial team that values innovation, collaboration, and a results-driven approach.
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