Mynd nôl University Hospitals Birmingham NHS Foundation Trust
Band 3 Portering Team Leader
The closing date is 13 April 2026
An exciting opportunity to join the Portering Department as a Team leader at Heartlands Hospital.
Working a rotating pattern five days over seven and responsible for the daily supervision and the efficient and effective delivery of the Portering service to the standards set by the Foundation Trust. This is through the daily compilation of duty rotas and the efficient distribution of staffing resources to all areas as required. Post holder will need to ensure effective communications are maintained between the Portering service, its staff and patients, leading by example to motivate the team in delivering quality standards.
Main duties of the job
Please read full JD and PS
1.To work a rotating shift pattern to delegate daily areas of work to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust by the effective use of all available resources within the agreed budget.
2.To ensure all staff know their duties and have the sufficient skills, training and materials to complete these to a high standard within their allocated areas.
3.To be one of the portering numbers on the ‘shop floor’; monitoring departments and areas serviced by the porter department; ensuring the efficient delivery of duties to the agreed quality standards and in accordance with Standard Operational Procedures.
4.To actively contribute to the portering department’s management team; helping produce and deliver rectification plans (where required) or new protocols needed to meet changing demands.
5.Ensure the accurate recording and interpretation of activity data through the electronic porter allocation system.
6.Ensure department guidelines such as dress code and infection control procedures are followed at all times.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
- *Basic Education to Senior School Level.
- *Successful completion of aviation fire training, including both theoretical training and hot fire training, on a regular basis to retain a certificate of competence.
- *Numerate and literate.
- *Certificate in or evidence of working towards first line supervisory management or willingness to achieve
- *Full Driving Licence
Experience
- *Supervisory experience
- *Experience of working within the NHS.
Additional Criteria
- *Ability to analyse and resolve staff shortage problems
- *Demonstrate flexibility to the needs of the service
- *Ability to deploy team of porters, prioritise urgent requests and deploy staff rotas
- * Good communication skills, both written and verbal.
- *Ability to Implement change in the delivery of portering services and recommend change in service delivery.
- *Management Knowledge
- *Punctual
- *Must be physically fit to move trolleys and chairs as required
- *Ability to work shifts
- *Reliable
- *Experience of working within the NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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