The Vacancy
Resident Engineer (Electrical Bias) – Bentall Centre, Kingston upon Thames.
About the Role
Resident engineer supporting a busy customer‑facing environment, ensuring safe, efficient operation of building services.
Key Responsibilities
- Carry out PPM and reactive maintenance across electrical and building services systems
- Respond promptly to site engineering faults and emergencies
- Manage and prioritise daily M&E tasks to ensure continuity of service
- Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and updates are provided
- Supervise subcontractors, ensuring RAMS are reviewed, approved and adhered to
- Liaise professionally with the client’s site management team, retailers, helpdesk and colleagues
- Ensure all works comply with company policies, statutory requirements and health & safety standards
- Promote and uphold Wates’ Zero Harm culture at all times
- Undertake basic fire door inspections (training provided)
- Carry out basic plumbing and fabric tasks where required
About You
- Electrically qualified with C&G Level 3 and 18th Edition
- Experience working in a resident / site‑based engineering role, ideally within retail, commercial or FM environments
- Basic knowledge of plumbing and fabric works is advantageous
- Confident working independently, multitasking and meeting deadlines
- Strong problem‑solving skills with a proactive attitude
- Effective communicator, comfortable liaising with clients and stakeholders
- IT literate, with experience using Microsoft Excel, Word and Outlook
- CAFM experience desirable but not essential – full training provided
What We Offer
- Competitive salary
- On‑call rota, with overtime available
- PPE, tools and uniform provided
- Option to buy up to 5 additional days holiday
- Employee Assistance Programme (EAP)
- Employee discounts with a wide range of brands
- Pension with 5% employer contribution
- Health and wellbeing programme
- 22 days annual leave plus bank holidays
- Excellent learning and development opportunities
- Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternity
Basic Disclosure & Barring Service Check (DBS) required. We do not discriminate based on criminal record or disclosed offences. Certain roles may be subject to additional pre‑employment checks.
Work for Wates
Wates is one of the UK’s leading family‑owned development, building and property maintenance companies founded over 125 years ago.
Wates is driven by its purpose of reimagining places for people to thrive and is recognised as a Gold Investors in People and a Disability Confident employer. Recruitment processes do not treat anyone less favourably due to an offending background.
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