A leading UK transport organization in Sheffield is seeking an IT Business Analyst to enhance digital customer service platforms. You will lead the Salesforce Service Cloud, shaping the roadmap to deliver value and mentor a team of administrators. Key responsibilities include defining product roadmaps, engaging stakeholders, and enhancing customer experience. Ideal candidates will have a robust background in product management and Salesforce expertise. The role offers a hybrid work model requiring three days in the office.#J-18808-Ljbffr…
