Relief Night Manager - Perle Hotels
Salary: £32,000 + bonus & benefits
The Opportunity
Are you an experienced night hospitality professional who enjoys leading teams and ensuring smooth overnight operations?
Location
Portree, Isle of Skye (The Bracken Hide, The Bosville & The Marmalade Hotels)
About The Hotels
Together, The Bosville, Marmalade and The Bracken Hide offer three distinct four‑star experiences in and around Portree. From the boutique charm and harbour views of The Bosville, to the design‑led elegance of Marmalade set within mature gardens, and the wilderness escape of The Bracken Hide with its Scandi‑style cabins and expansive grounds, each hotel has its own character and style. Across all three properties, guests enjoy warm Highland hospitality, contemporary interiors and destination dining that celebrates Skye’s land and sea. From freshly landed seafood and prime Scottish meats, to locally foraged ingredients, which are complemented by inviting bars and relaxing spaces to unwind.
Key Responsibilities
- Lead and support night porters across all three Portree properties, ensuring strong teamwork and consistent standards.
- Organise team members’ schedules, on‑the‑job training and coaching, plugging yourself into the rota gaps (night porters nights off, annual leave and sickness).
- Manage overnight hotel operations including late check‑ins, early departures, and guest enquiries.
- Complete night audits, reporting, and system updates to ensure accurate financial and operational records.
- Conduct regular security and safety checks throughout the hotels.
- Maintain the cleanliness and presentation of public areas overnight.
- Respond calmly and effectively to guest concerns, incidents, or emergencies.
- Prepare clear handovers and reports for daytime management teams.
- Support breakfast preparation and ensure morning operations are ready for the day team.
- Provide guidance and training to night staff to support their development and performance.
- Ensure compliance with health & safety, food hygiene, and licensing standards during night operations.
What We’re Looking For
- Previous experience in a night management, night supervisor, or senior reception role within hospitality.
- Confident working independently and managing operations overnight.
- Strong organisational skills and attention to detail.
- Calm, professional decision‑making in fast‑paced or challenging situations.
- Excellent communication and leadership abilities.
- A proactive and reliable approach with a strong sense of responsibility.
- A guest‑focused mindset with a commitment to maintaining a safe, welcoming environment.
What’s Unique About This Role
This role offers the opportunity to work across three unique hotels, each with its own character, team, and guest experience. You’ll play a key part in maintaining consistent standards across the Portree properties, supporting night teams and ensuring that operations run smoothly while guests enjoy a safe and comfortable stay. It’s an ideal role for someone who enjoys autonomy, leadership, and problem‑solving, while still being actively involved in the day‑to‑day operation of the hotel.
Salary & Benefits
- £32,000 annual salary.
- Annual performance bonus.
- TOIL (Time Off in Lieu).
- 28 days annual leave.
- Subsidised staff accommodation available (T&Cs apply).
- Meals on shift.
- Company pension scheme.
- Employee Assistance Programme.
- Staff discounts across Perle Hotels’ rooms, dining, and spa.
- Friends & family discounted hotel rates across the group.
- "Refer a Friend" bonus scheme.
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