Retailer Payments Administrator

Company: BYD Europe
Apply for the Retailer Payments Administrator
Location: Hounslow
Job Description:

Main Tasks and Responsibilities

  • Support the coordination of dealer payment processes across multiple automotive business areas, ensuring accuracy, timeliness, and adherence to company procedures.
  • Act as a point of contact for dealerships and retail partners, handling payment-related queries and resolving routine issues, escalating more complex cases as needed.
  • Build and maintain effective working relationships with dealers, delivering a consistent and professional standard of service.
  • Liaise with internal departments, including finance and sales, to assist with payment processing, including the processing of invoices, and help resolve discrepancies.
  • Maintain and update dealer transaction records, ensuring data accuracy and compliance with company policies and audit requirements, including supporting dealer audits.
  • Contribute to improving administrative processes by identifying inefficiencies and supporting the implementation of improvements.
  • Ensure all tasks are completed in line with company standards and relevant automotive industry regulations.
  • Carry out general administrative duties and any other reasonable tasks as assigned by line management.

We offer:

  • Performance and experience-based competitive remuneration;
  • Scottish Widow workplace pension;
  • 25 days paid holidays + public holidays;
  • On-site free parking;
  • Commute allowance;
  • Car sacrifice scheme;
  • Department & company wide teambuilding events;
  • An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

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Posted: April 5th, 2026