Senior Customer Care Lead – Housebuilding & Escalations

A recruitment agency in Scotland is seeking a Senior Customer Care Coordinator to manage complex customer escalations and support a busy Customer Care team. This role requires significant experience in a fast-paced Customer Care environment, particularly within housebuilding. Responsibilities include managing customer relationships, complaints, and departmental tasks. The position offers a competitive salary and additional benefits such as a bonus scheme, pension, and generous holiday allowance.#J-18808-Ljbffr…