About us
Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.
A bit about what you will do
Night Reception Manager in our stylish hotel play a crucial role in overseeing the hotel’s overnight operations, ensuring the highest standards are maintained across all departments. Their leadership and ability to perform under pressure are key in maintaining our exceptional service and safety for our guests.
- Deliver and maintain exceptional levels of customer service.
- Ensure the security of the hotel throughout the night.
- Conduct regular health and safety checks.
- Manage and respond to any incidents or accidents involving guests or team members.
- Provide operational support to all departments as needed.
More about you
- Excellent communication and interpersonal skills.
- Attention to detail and a drive to maintain high standards.
- Strong leadership and motivational abilities.
- Resilience and a proactive approach to problem-solving.
- Adaptable and ready to handle any situation.
- A smart and professional appearance.
- Micros and Opera PMS experience is a must.
- Experience in a similar role within a 4‑star hotel is a significant advantage.
What’s in it for you
Competitive salary. Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more…
- Free meals on duty.
- Uniform offered and dry cleaned.
- Complimentary on‑site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
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