Client Operations Lead: Service Excellence & Growth

Company: Ascot Lloyd

Location: Birmingham

Posted: April 5th, 2026

A financial services firm in Birmingham seeks a Client Service & Operations Manager to oversee a team of local Client Operations professionals. This role involves ensuring efficient service delivery, mentoring team members, and driving operational excellence throughout the client journey. Candidates should have proven leadership experience, exceptional organizational skills, and an understanding of financial services. A hybrid work model is offered with responsibilities in both operational management and strategic project participation. #J-18808-Ljbffr
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