Contract Manager
Starting salary – £32k
Hours of Work: 40 hours per week (flexible working required to meet the needs of a demanding client.)
Reports to: Director
Roles & Responsibilities
- To provide senior leadership and support to the Site operation, managing, leading and controlling a Contract Consultant based at the site in Wakefield.
- Deliver the highest levels of operational support to the site, including but not limited to:
- Operational fulfilment: maintain/improve where required.
- Forward planning – ensuring delivery of a clear build profile 8 weeks prior to any peak uplift.
- Maintain close working relationships with all warehouse colleagues using the tools available.
- Deliver 100% compliance against all recruitment vetting standards at all times.
- Introduce best practice initiatives as outlined by the Director.
- Ensure contractual fulfilment in line with KPI/SLA for the site.
- Attend monthly reviews with the Director and operations level client contacts ensuring detailed actions/notes are captured.
- Ensure 100% compliance audit rating.
- Support effective roll out of any new internal initiatives/projects.
- Support the Director with peak planning & delivery.
- Provide senior point of escalation for all HR matters relating to the Contract Consultant and our warehouse workers.
- Ensure all personal objectives are always met.
- Escalate in a timely manner any known operational issues that might involve the senior management team.
- Maintain the highest levels of communication both written and oral with the client, the warehouse workers and within the Pertemps management team.
- Ensure all systems and data is maintained at all times.
- Ensure that all relevant payroll deadlines are met at all locations, managing the flow of information between the client and our internal departments.
Key Behavioural Skills
- High levels of business acumen, including oral/written business communication skills to a high standard.
- Inquisitive approach to managing the various sites, identifying opportunities to improve process, recruitment, financial and operational performance to the benefit of the Pertemps contract.
- Capability for making sound/confident decisions on behalf of the client and Pertemps.
- Calm, encouraging and enthusiastic character when managing complex and sensitive internal and external communications.
- Meet and exceed all tasks and functions without management reminder.
- Experience in Contract / Industrial recruitment preferred.
- Experience in team management and ability to increase motivation.
please send CV’s to bev.clarkson@pertemps.co.uk in the first instance
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