Overview
Accor Group is a pioneer in responsible hospitality with more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Join Accor, where life pulses with passion. You will be part of a caring environment and a team where you can be all you are, with opportunities to grow and pursue career opportunities in your hotel or elsewhere in hospitality, in your country or worldwide. You will enjoy exclusive benefits and strong recognition for your daily commitment. Hospitality is a work of heart, and you will contribute to meaningful, lasting, memorable experiences for customers, colleagues and the planet.
Job Description
The Operations Manager is directly responsible for the food and beverage departments of both the ibis and the Novotel Southampton. Responsibilities include managing hotel buffet breakfasts, brand standard bars and dining, Novotel stand-alone dining, and conferencing for up to 500 people.
Responsibilities
- Recruiting, onboarding and training all food and beverage talents, from students up to and including leadership roles
- Delivering outstanding guest experiences across all F&B areas and managing guests when expectations are not met
- Managing all beverage offerings, menus and achieving budgeted profits while meeting beverage cost of sales and payroll targets
- Collaborating with the executive chef to deliver new and exciting F&B offers
You must have full working rights for the UK as sponsorship cannot be provided.
Qualifications
We are looking for an experienced hotel food and beverage leader with at least 3 years in F&B leadership roles within hotels. You must have full working rights for the UK as sponsorship cannot be provided.
Benefits / Additional Information
- Company Events – Team appreciation lunch
- Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
- High street discounts, with your Heartist card
- Holiday: 28 days including bank holidays
- Team member referrals program
- Personnel development – In-house training
- Free on-site parking
- Free meals on duty
- Monthly “Duck” awards
- Free uniform
- Company Pension
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