Service Manager – Social Care Business Systems & Innovation, Pullar House, Perth – PKC13636

Service Manager, Social Care Business Systems & Innovation – PKC13636£Perth & Kinross Health and Social Care Partnership is recruiting a Service Manager for Social Care Business Systems & Innovation to provide senior strategic leadership for the digital systems and innovation activity that support adult social care services. This role is responsible for ensuring that core systems, including the Management Information System (Mosaic case management system) and the Learning Management System (LMS), are reliable, legally compliant and support safe, high quality, person centred practice. The post sits at the intersection of operational delivery, workforce development, statutory compliance and transformation. You will provide assurance that digital systems and learning platforms enable staff to deliver effective services while meeting regulatory, inspection and governance requirements. In addition to overseeing established systems, the role has a strong focus on digital innovation. You will lead the identification, governance and adoption of new digital solutions, including AI enabled tools, Technology Enabled Care (TEC) and practitioner facing technologies, ensuring that innovation is ethical, evidence based and aligned with organisational priorities. You will work closely with operational services, learning and development colleagues, digital teams and external partners to ensure systems are well governed, user informed and responsive to change. Acting as the senior strategic lead and product owner for adult social care business systems, including Mosaic. Leading system development and continuous improvement to reflect changes in legislation, policy and service delivery. Holding strategic responsibility for the Learning Management System, supporting statutory training, CPD and inspection readiness. Leading the transition from legacy learning platforms to a single, coherent LMS with strong compliance reporting. Providing senior leadership for digital innovation, including AI enabled tools and Technology Enabled Care solutions. Ensuring all digital systems and innovation activity meet data protection, information governance, cyber security and ethical AI requirements. You will have experience leading or owning digital systems and innovation in a complex service environment, ideally within social care or the wider public sector. You will understand frontline practice and be able to balance innovation with strong governance, risk management and compliance. Our values and behaviours influence our work and support us in the delivery of our key priorities . In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . A generous annual leave package~6 days public holiday and an additional discretionary day~ Eligibility to join our pension scheme~ Family friendly and positive work/life balance policies such as Flexible Working , Maternity, Paternity & Adoption leave , time off for volunteering and our Wellbeing Framework~ We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development. We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. Many of the skills picked up during your military career could be transferred directly into a role with local government. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, whilst over the age of 18, an Overseas Criminal Record Check will be required….