Solutions Design Manager – Logistics
Midlands (Remote with occasional travel)
Ensure you read the information regarding this opportunity thoroughly before making an application.£65,000 + Private Healthcare + 25 Days Holiday
We’re working with a leading logistics provider to recruit a Solutions Design Manager who will play a key role in shaping innovative, customer‑focused supply chain solutions across transport, warehousing, and value‑added services.
This is a fantastic opportunity for a commercially minded logistics professional who thrives on designing tailored solutions and working closely with customers and internal stakeholders.
What’s in it for you?
- Competitive salary of £65,000
- Private healthcare
- 25 days holiday + bank holidays
- Flexible, home‑based working with occasional travel
- Opportunity to work on high‑impact, strategic logistics projects
The Role
As a Solutions Design Manager, you will be responsible for developing and delivering best‑in‑class logistics solutions that balance cost, service, and operational feasibility, while supporting business growth and long‑term customer partnerships.
Key Responsibilities
Solutions & Design
- Develop innovative logistics solutions across transport, warehousing, and value‑added services
- Ensure solutions meet customer needs while balancing cost and operational efficiency
- Collaborate with internal teams to deliver effective, scalable solutions
Customer & Stakeholder Engagement
- Lead solution design discussions with customers to understand requirements
- Present proposals and support projects through to successful implementation
- Manage internal resources to ensure smooth delivery
- Build and maintain strong partnerships across stakeholders
Supporting New Business & Key Accounts
- Assess new business opportunities and identify customer requirements
- Support Key Account Managers in executing growth strategies
- Contribute to increasing customer value and share of wallet
Skills & Experience Required
- Strong commercial experience within logistics, supply chain, or operations
- Experience in 3PL / 4PL environments
- Proven track record in tenders, RFPs, and RFI processes
- Good understanding of logistics technology systems
- Strong analytical skills with xwzovoh experience using data, KPIs, and reporting tools
- Ability to manage complex customer accounts and build lasting relationships
Key Competencies
- Customer‑focused with strong commercial awareness
- Excellent communication skills – able to simplify complex concepts
- Strong problem‑solving and decision‑making ability
- Process improvement mindset
- Collaborative team player
- Ability to work at pace and prioritise effectively
KPIs for Success
- Customer satisfaction and retention
- Revenue growth and account profitability
- Delivery of high‑value, innovative solutions
- Adoption of digital and technology‑driven solutions
- Development of long‑term customer and partner relationships
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