Care Support Worker
Company: Sterling Nova Care ltd
Location: London, UK (community-based / client homes)
Job Type: Full-time / Part-time / Flexible shifts
About the Role
At Sterling Nova, we focus on wellbeing, dignity, and human connection — supporting individuals to live independently through companionship, structure, and practical day-to-day support.
You will not be administering medication or delivering clinical care.
Instead, you’ll play a key role in helping clients feel:
- Seen
- Supported
- Safe
- Connected to their community
This role is ideal for someone who is naturally warm, reliable, and emotionally aware, and takes pride in making a real difference in people’s lives.
What You’ll Be DoingWellbeing & Companionship
- Provide meaningful companionship and conversation
- Offer emotional support and reassurance
- Carry out welfare check-ins
- Help clients build routine, structure, and motivation
Practical Daily Support
- Light domestic support (tidying, organisation)
- Assist with meal preparation (no feeding required)
- Support with shopping and essential errands
- Help maintain a structured and comfortable home environment
Community & Escort Support
- Escort clients to appointments and social outings
- Support access to community activities and events
- Provide transport accompaniment (non-driving role)
- Encourage engagement in faith, cultural, and social activities
Hospital Discharge & Transition Support
- Support clients returning home after hospital stays
- Provide settling-in assistance
- Assist with practical home setup and routines
- Coordinate with families to ensure smooth transitions
Advocacy & Coordination
- Help manage and organise appointments
- Provide light administrative support
- Signpost clients to relevant community and statutory services
- Maintain communication with families and support networks
What We’re Looking For
We care more about who you are than just your CV.
- Naturally caring, patient, and dependable
- Strong communication and interpersonal skills
- Emotionally intelligent and able to build trust
- Organised and proactive
- Able to work independently and take initiative
Experience in care or support work is a bonus — but not essential.
What This Role Is NOT
- No medication administration
- No clinical or nursing duties
- No heavy personal care
What You’ll Get
- Flexible working options
- Ongoing support and training
- Opportunity to grow within a modern care company
- Meaningful, relationship-based work (not task-driven care)
Salary
£12.71 – £13.50 per hour (depending on experience)
Shifts
- Day shifts / Evening shifts / Weekend availability
- Flexible scheduling available
Final Note
If you’re the type of person who:
- Checks in on people without being asked
- Brings calm energy into a room
- Takes pride in being reliable
…