Contracts Manager
Mission Statement
As a Contracts Manager you will act with professionalism, fairness, and integrity in all aspects of your role, supporting project teams in fostering open and respectful relationships with colleagues, clients, subcontractors, and partners. Through ambition, accountability, and professionalism, you will maintain high standards of safety, quality, and performance while contributing to successful project delivery and team development.
Role Outline
The Contracts Manager is responsible for the strategic leadership, planning, and delivery of multiple construction projects or frameworks.
The role requires oversight of project teams, commercial performance, risk management, and client relationships to ensure that all contracts are delivered safely, profitably, on programme, and to the highest quality standards.
Acting as a senior representative, the Contracts Manager will set project strategy, mentor teams, safeguard contractual interests, and contribute to the development of processes, systems, and future opportunities.
Standard of Conduct & Statutory Duties
In undertaking the duties of the role, you are required to maintain professionalism, appropriate conduct, and ethical behaviour in accordance with statutory law and organisational policies.
Reporting To
Direct Report: Construction Director / Senior Management Team
Functional Report: Site Managers, Project Managers, Commercial Staff, and Project Teams
Key Functions
Strategic Project Leadership
Develop and communicate clear project delivery strategies aligned with business objectives.
Establish and maintain a strong client service focus.
Provide leadership and direction to project teams.
Set the overall vision and delivery plan for each project.
Mentor and guide Site Managers and project staff.
Programme & Delivery Oversight
Take overall responsibility for planning and controlling project programmes.
Oversee the preparation of contractually compliant programmes.
Ensure milestones are effectively monitored.
Drive coordination between project teams and supply chains.
Implement recovery plans where necessary.
Commercial & Contractual Management
Maintain thorough knowledge of project scopes and contract terms.
Safeguard contractual positions.
Oversee project budgets and forecasting.
Ensure risks are properly identified and mitigated.
Lead contractual negotiations and claims strategy.
Health, Safety, Quality & Environmental (HSQE)
Set strategic direction for HSQE management.
Promote a proactive safety culture.
Ensure compliance with statutory requirements.
Oversee quality management systems.
Ensure environmental responsibilities are embedded in delivery.
Procurement & Supply Chain Management
Oversee procurement strategies and schedules.
Ensure design information is effectively coordinated.
Build strong relationships with subcontractors and suppliers.
Promote innovative and efficient solutions.
Drive effective procurement planning.
Team Leadership & Development
Lead and motivate project teams.
Identify and address skills gaps through mentoring and training.
Promote accountability and collaboration.
Support professional development.
Conduct performance reviews.
Client Relationship & Business Development
Maintain strong strategic client relationships.
Support and enhance organisational reputation.
Identify opportunities for repeat business.
Capture KPI data and client feedback.
Represent the organisation at a senior level.
Winning New Work
Contribute to tender strategies.
Support bid teams with methodology input and act as Bid Manager where required.
Provide construction expertise during bid processes.
Lead post-tender client engagement.
Continuous Improvement
Contribute to the development of systems and processes.
Capture and share lessons learned.
Promote innovation and best practice.
Maintain a forward-thinking and improvement-focused approach.
Essential Qualifications / Skills
Essential
Proven senior construction management experience
Strong strategic leadership skills
Excellent commercial awareness
SMSTS / First Aid / CSCS
Desirable
Industry-recognised qualification
Knowledge of UK Building Regulations
Experience in claims management
Business development experience
Location
Multi-project role across various sites with regular office attendance as required
Travel to project locations as necessary
Additional Information
Flexible working hours and travel may be required to meet business and project demands
The role may include other reasonable duties as requested by senior management
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