Success Coach – Birmingham

Company: Starting Point Recruitment
Apply for the Success Coach – Birmingham
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Job Description:

What’s the Role About? As a Job Coach, you’ll be the go-to person for individuals who are ready to get back into work but may need a little extra support. Your role will involve helping them build confidence, develop their skills, and find a job they love. You’ll work closely with participants, providing one-on-one guidance and creating action plans tailored to their strengths and needs. And the best part? You’ll get to celebrate their success when they land that perfect role!   Your Day-to-Day:

  • Coaching & Cheerleading: Manage a caseload of participants, cheering them on every step of the way as they overcome barriers and get closer to employment.
  • Create Action Plans: Sit down with participants, have a good chat, and work together to create personalized plans for their job search—everything from CV tips to interview prep.
  • Be Their Guide: Keep up regular check-ins, motivate them through the tough spots, and make sure they’re staying on track to secure long-term employment.
  • Work with Employers: Build strong relationships with local businesses and help match participants to job opportunities that play to their strengths.
  • Support Beyond Day One: Once participants are employed, you’ll continue to be there for them, offering support to ensure they stay happy and thriving in their new role.

Why You’ll Love This Job:

  • Make a Real Difference: You’ll be helping people transform their lives by finding work that suits them.
  • Positive Vibes: We love a friendly, chatty, and upbeat workplace—and we know you’ll fit right in!
  • Room to Grow: We’ll provide all the training you need to feel confident and succeed, with great opportunities for career progression.
  • Work-Life Balance: Enjoy flexibility with potential for a 4-day workweek (depending on workload and manager discretion).
  • Great Perks: Competitive salary, annual bonuses, private healthcare, and more!

What We’re Looking For:

  • A chatty, positive, and empathetic person who loves interacting with others.
  • Experience in coaching, social care, employment support, or similar roles.
  • Great at communicating and motivating people—you’re someone who people trust and feel comfortable with.
  • An adaptable and proactive attitude—you’re ready to handle anything that comes your way!
  • IT savvy and super organised with good time management.

Sound Like You? If you’re all about positivity, love helping people find their way, and are looking for a role where you can really make a difference—apply now! We’d love to meet you. Job Types: Full-time, Permanent Pay: £27,000.00-£29,500.00 per year Benefits:

  • Company pension
  • Employee discount
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 2 years (preferred)

  Work Location: In person – 169 Newhall Street, Birmingham, B3 1SW….

Posted: April 7th, 2026