Air Freight Operations Co-ordinator

Air Freight Operations Coordinator Location:Egham Job Type: Full-time, Permanent

We are recruiting for an Export Operations Clerk for anindependent freight forwarder whospecialisesin air freight, focused on delivering reliable and efficient logistics solutions.

The Role TheAir Freight Operations Coordinatorwillmanage export shipments from booking through to final delivery. This is a hands-on role suited to someone who understands air freight operations in depth and takes full ownership of their work.

Key Responsibilities

• End-to-end coordination of air freight export shipments
• Booking freight with airlines and overseas agents
• Preparing and checking air freight documentation, including:
  • HAWB / MAWB
  • Commercial invoices
  • Packing lists
  • Dangerous Goods (where applicable)
• Liaising with customers, airlines, handling agents, and overseas partners
• Monitoring flight schedules and proactively managing delays or disruptions
• Ensuring accurate job costing and file completion
• Supporting urgent and time-critical shipments when required

Requirements

• Proven experience in air freight operations within a freight forwarding environment
• Strong knowledge of air export processes
• Highly organised with strong attention to detail
• Reliable and able to take ownership of tasks
• Confident communicator with both customers and suppliers
• Ability to work independently and manage competing priorities

Desirable Skills & Experience

• Experience with e-Customs systems
• Familiarity with cargo forwarder / freight management software
• Experience handling AOG, pharmaceutical, or time-critical freight
• Dangerous Goods certification or working knowledge

What We Offer

• Competitive salary (dependent on experience)
• Office-based role within a growing independent freight forwarder
• Supportive and professional team environment

Benefits

• Company pension
• Gym membership
• On-site parking
• Private medical insurance