Assistant Manager – Premium Living Residence
Birmingham City Centre | Up to £34,000-£38,000 + 10% Bonus
Are you a hands-on leader from hotels, hospitality or retail looking for your next step – with more balance, more ownership, and a genuinely exciting environment?
This is a brilliant opportunity to step into a premium, design-led residential building and play a key role in delivering a five-star living experience for residents.
You’ll be joining a fast-growing, award-winning operator known for creating high-end living spaces with a strong focus on service, community and experience – think hospitality-level service within a residential setting.
If you enjoy being at the heart of operations, leading from the front and creating exceptional customer experiences – this could be exactly what you’re looking for.
The Role
As Assistant Manager, you’ll support the overall running of the building, working closely with the General/Building Manager to ensure everything runs smoothly day-to-day.
This is a hands-on, visible role – perfect for someone who enjoys being on the floor, supporting their team and making things happen.
Key Responsibilities
Support the day-to-day operation of a premium residential buildingDeliver a five-star resident experience at every touchpointLead from the front, supporting and motivating the on-site teamOversee front-of-house, resident services and daily operationsAssist with move-ins, resident engagement and community eventsHandle resident queries, feedback and issue resolutionSupport health & safety, compliance and building standardsAssist with reporting, admin and operational processesAbout You
You might currently be working as a:
Assistant Manager / Duty Manager / Supervisor (Hotel or Hospitality)Retail Assistant Manager / Store ManagerFront Office Manager / Guest Services ManagerPBSA / Build-to-Rent Assistant ManagerYou’ll be:
Highly organised and hands-onA natural people leader with strong communication skillsPassionate about service and creating great experiencesCalm under pressure and solutions-focusedAmbitious and keen to progress within a growing businessWhat’s On Offer
£35,000-£38,000 basic salary (DOE)Annual bonus28 days holiday (including bank holidays)Your birthday off every yearPension schemeEmployee perks & wellbeing supportClear progression within a fast-growing, premium brand…