Business Analyst – Energy & Utilities

Role Overview

We are looking for a Business Analyst who can work independently on initiatives within the Energy & Utilities sector. The role involves leading requirements activities, engaging directly with stakeholders, and supporting delivery across digital, operational, and regulatory transformation programmes.

You will play a key role in translating business needs into clear, actionable requirements across customer, asset, market, and enterprise platforms.

Key Responsibilities

Business Analysis & Requirements

• Lead end‑to‑end requirements gathering across business and technology teams.
• Produce detailed business requirements, functional specifications, user stories, and acceptance criteria.
• Perform gap analysis across current‑state and future‑state processes.

Process Mapping & Optimisation

• Map and analyse Energy & Utilities processes (e.g., customer onboarding, billing, metering, outage management, asset maintenance).
• Identify process inefficiencies, control gaps, and regulatory risks.
• Support design of future‑state processes aligned to transformation goals.

Energy & Utilities Domain Expertise

• Apply knowledge of UK energy and utilities frameworks, including retail operations, networks, renewables, and regulatory obligations.
• Support compliance with industry regulations, market rules, and data standards.

Data, Systems & Delivery

• Work with data teams on reporting, MI, and operational insights.
• Collaborate with product, engineering, and vendor teams on system changes.
• Support UAT planning, execution, and defect triage.

Stakeholder Management

• Facilitate workshops and working sessions with business SMEs and leadership.
• Act as a bridge between business users and technical teams.
• Provide clear status updates, risks, and recommendations.

Required Skills & Experience

Essential

• 3–7 years’ Business Analysis experience.
• Experience working independently with senior stakeholders.
• Strong skills in requirements documentation, process modelling, and analysis.
• Experience in Energy & Utilities or other regulated industries.

Preferred

• Experience with Agile delivery (Scrum/Kanban).
• Familiarity with core utilities systems (billing, CRM, asset or work management).
• Professional BA certification (CBAP, Agile BA) desirable.

#J-18808-Ljbffr…