Regional Hard Services Manager

Company: kpm media ltd
Apply for the Regional Hard Services Manager
Location: Chelmsford
Job Description:

Responsibilities

  • Responsible for the delivery of hard services activities at a portfolio of the contract.
  • Ensure best practice guidelines are adhered to and continuously improved.
  • Liaison with Management and Operational teams to ensure compliance with contract SLAs.
  • Identify opportunities both commercial & operational.
  • Ensure the clients premises are maintained to the highest standard by undertaking routine walk rounds and taking a proactive approach to repairs.
  • Escalation of issues to provide early warning of defects.
  • Manage the regional engineering team including attendance, sickness, annual leave, punctuality, productivity, quality of work.
  • Manage PPM, Reactive and Quoted work in line with contract KPI’s. 25% PPM’s to be completed weekly and 100% PPM to be completed in month.
  • Statutory remedial works are to be completed within the contract KPI’s.
  • Ensure breached Reactive Works & Quoted Works are dealt with immediately.
  • Audit 5% of Planned Preventative Maintenance per month.
  • Undertake site surveys and provide quotes for new works.
  • Responsible for all sub contractor activities so there is minimum impact to the client.
  • Undertake ‘Stop Work Audits’ for sub contractor related works.
  • Review RAMS for sub-contractor related works.

Qualifications

  • Ideal candidate comes from a M&E background and has previous experience of being hands on in the Mechanical or Electrical field.
  • Electrical / Mechanical / Building Services Qualification.
  • Excellent knowledge of building services systems is required (Controls/LTHW/CHW/HVAC/L8/UPS/Generators).
  • Health & Safety qualification (IOSH / NEBOSH).
  • Good understanding of the Maximo CAFM system and its function.
  • Previous experience of working in a Hard Services Manager role in a technical environment.

About the Role

Our client is looking to recruit a Hard Services Manager looking for their next step in the facilities maintenance sector. As a Regional Hard Services Manager this will be a much more challenging role with a wider responsibility.

As one of the largest Facilities Maintenance companies in Europe they can offer an incredible career path with progression, qualifications, pension, training, health benefits and much more.

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Posted: April 7th, 2026