Operations Manager

Company: pib Group
Apply for the Operations Manager
Location: Gloucester
Job Description:

Overview

Acquinex and Litica are two specialist businesses within PIB Group, operating in the niche areas of insurance and legal risk solutions. Both work in fast-paced, evolving markets and require strong operational support to ensure systems, processes, data, and reporting run effectively. We are looking for an experienced Operations Manager to play a pivotal role across both businesses, helping to drive operational excellence, improve ways of working, and support key business change.

Responsibilities

  • Supporting the day-to-day operations of both Litica and Acquinex
  • Acting as a key contact for systems, data, and operational processes
  • Identifying and delivering improvements to workflows and ways of working
  • Producing reporting and management information to support decision-making
  • Leading and supporting operational and system change across both businesses

Qualifications

  • Proven experience in an operations or change role within insurance
  • Strong organisational skills and the ability to manage multiple priorities
  • Confidence working with systems, data, and reporting
  • Excellent communication and stakeholder management skills
  • A proactive, self-sufficient, and solutions-focused approach

Opportunity

  • The opportunity to influence systems, processes, and business change
  • Exposure to senior stakeholders and cross-functional projects
  • A chance to make a visible impact in a key operational role
  • The opportunity to be part of a growing wider group

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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Posted: April 7th, 2026