Customer Excellence Manager — Hybrid, Impact Across Homes

Company: Niyaa People Ltd
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Job Description:

A leading Housing Association seeks a Customer Excellence Manager to enhance customer experience across the organization. The role involves leading teams, improving customer journeys, and fostering a culture of continuous improvement using methodologies like Lean and Six Sigma. The ideal candidate will have experience in service improvement, stakeholder management, and a strong analytical background. Flexible working options and opportunities for impactful change are offered in this role.#J-18808-Ljbffr…

Posted: April 7th, 2026