Reviews Officer
London | Hybrid Rate: £30.77 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 36 Hours
Role Summary
A local authority is seeking an experienced professional to join their Housing Services team, focusing on statutory reviews across homelessness decisions, housing register applications, and temporary accommodation suitability. This role plays a key part in ensuring decisions are legally compliant, fair, and delivered within required timeframes, while maintaining a strong customer-focused approach.
What you will do as a Reviews Officer
– Complete statutory homelessness reviews, including housing register and temporary accommodation suitability cases – Ensure all decisions align with current legislation, statutory guidance, and internal policies – Manage a varied and complex caseload efficiently with minimal supervision – Liaise with service users, internal teams, and external agencies via phone, email, and face-to-face – Accurately record case activity and maintain clear, compliant documentation – Gather, assess, and analyse information to support robust and defensible decisions – Deliver clear, empathetic, and professional communication at all times
What you will need as a Reviews Officer
– Proven experience completing homelessness reviews (essential) – Experience with housing register and temporary accommodation suitability reviews (essential) – Strong knowledge of homelessness legislation and relevant policies – Experience in statutory decision-making within housing or homelessness – Strong written, numerical, and analytical skills – Experience using case management systems – Excellent communication and interpersonal skills – Ability to work independently in a fast-paced environment
What’s on offer
– Competitive hourly rate of £30.77 (Umbrella) – Hybrid working arrangement – Opportunity to work within a busy and impactful Housing Services team – Potential for contract extension
Apply NOW or call Jack on (phone number removed).
…