Security Operations Centre Duty Manager (Nights)

As Security Operations Centre Manager, you will ensure a highly effective and efficient Security Operations Centre (SOC) that operates 24/7/, in accordance with the Selfridges SOC Standard Operation Procedures and in alignment with applicable British Standards and Legislation. Providing overall leadership to a large SOC Team of Analysts.As Security Operations Centre Manager you will: Manage the day to day monitoring and integration of all key systems including CCTV, alarms, travel, media, social media, building management, fire safety, across all locationsResponsible for the centralised incident reporting and escalation. Responding effectively to incidents and escalations including participating in incident & crisis management, exercises, tests and training, as required by the SBRMDevelop and establish the SOC policy, procedures, standards and measurements, across all key locations and subsidiary control roomsLead on innovation by implementing controls and measures that reduce stock loss in all key locationsRecruit and train SOC personnel on appropriate security policy and SOC procedures, embedding and owning a positive culture and awareness, across all locationsEstablish solid and collaborative working relationships with Security Managers, LP Managers, Investigations Managers and Financial Crime Managers to collaboratively combat all loss and crimeBuild effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and collaborate with other organisations in identifying and sharing good practicePrepare and control the budget for SOC operations, to ensure delivery of operational excellenceProduce period reporting and analysis for the Senior Business Resilience Manager as required A bit about you: A leader, who is naturally pragmatic, enthusiastic and motivational. You are able to ability to influence and inspire change when necessaryExperienced. You have a background in developing and embedding effective security strategies in a retail environment as well as SOC policies and proceduresA great communicator. Able to manage multiple stakeholders, and engage people at every level of our business, influencing change where necessaryQualified. You have front line SIA licence and CCTV SIA LicenceNaturally pragmatic and solutions orientated. You are calm under pressure and can give clear guidance in times of crisisProficient with IT, security systems and other communicationsKnowledgeable. You have a fill understanding of compliance with all associate statutory regulations and legislationAn example of our values, a trusted and respected colleague…