A financial technology firm in Greater London is seeking a Complaints Manager to enhance their complaints function. This role includes leading the complaints lifecycle, ensuring timely resolutions, and using insights to improve services. Candidates should have over 3 years’ experience in customer operations within fintech or financial services, including management experience. The benefits package includes stock options, private health insurance, and a flexible work approach with at least 2 days in-office.#J-18808-Ljbffr…
