- Have the ability to price new projects and to lead and support the hard services team in effective way
- Identify project leads and convert to new client business
- Develop and create a strong client relationship
- Manage the customer interface with all Account Operations Managers; ensuring a high profile in the day-to-day management of the strategic development of accounts
- Manage excellent relationships with our client, our suppliers and other partners within the business
- Develop maximum profitable growth of the business through understanding client needs, maximising the services delivered and championing excellent customer care
- Ensure that continuous improvement processing is an integral part of service delivery, adding value to both the business and our client
- As a member of the Service Team, to be an ambassador and leader of the business
- Manage a highly skilled team of senior technicians, technicians and specialist contractors
- Oversee all aspects of planned and reactive maintenance making sure the work is completed within the required guidelines
- Oversee employee and conduct, ensuring a professional and productive service
- Proactively manage all third-party contractors
- Keep a full and accurate record of all works completed
- Providing monthly financial reports on the cost of maintenance and operations
- PRINCE2
- IOSH
- NEBOSH
- Proven experience of having technical accountability for M&E systems and solutions, including simple standby generation and UPS systems
- Proven experience leading and managing capital projects and subcontractors
- Highly organisational skills with the ability to forward plan to ensure projects are delivered within the agreed project plans
- One of our newest clients is now looking for a Project & Commercial Manager to join their team on a large educational contract, our client currently have over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.
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