Overview
We’re looking for a Technology Operations Manager to join our TfL Tunnels & Pump Stations team based in Blackwall Tunnel. Location: Blackwall Tunnel, E14 9PS – hybrid working available with the expectation of 3 days on site. Hours: 40 hours per week – Monday to Friday.
As a Technology Operations Manager, you will play a key role in overseeing the technology workstream on our TfL Tunnels & Pump Stations contract. You’ll coordinate technical delivery, manage subcontractor performance, and ensure our technology systems operate reliably across tunnel and pump station sites. This is an opportunity to make a real impact, working collaboratively with stakeholders while providing expert technical guidance to support continuous improvement.
Responsibilities
- Act as the primary point of contact with our technology subcontractor Cubic, coordinating technical delivery and ensuring all contractual commitments are met.
- Monitor performance against KPIs, address any issues promptly, and implement improvement plans to enhance system reliability.
- Review technical documentation, maintenance programmes, and method statements to ensure alignment with contract specifications.
- Provide engineering oversight for communications, control systems, monitoring systems, and networked infrastructure within tunnels and pump stations.
- Support onsite activities including fault investigation, system diagnostics, commissioning support, and coordination during critical incidents.
Qualifications
- You have a degree or equivalent in a technology-focused engineering discipline, or relevant highways and traffic technology experience.
- You’ve successfully managed subcontractors, ideally within technology or systems integration.
- You understand mainstream highways technologies, communications networks, and control systems.
- You are self‑motivated with excellent communication skills, able to build positive relationships and work both independently and collaboratively.
- You hold a valid UK full driving licence for site visits.
- We are a Disability Confident employer – if you declare a disability you will be offered an interview.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the employer’s website.
Diversity & Inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. Our employees play a key role in shaping Kier’s diversity and inclusion initiatives and have made a huge impact on how we work, using their experiences to shape our policies. Our D&I action plan can be viewed here.
Background Checks
Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check. Applicants with convictions will be treated on a case‑by‑case basis; we do not discriminate based on an applicant’s conviction history or the details of any convictions disclosed to us. Some roles may also be subject to further pre‑employment checks.
Salary & Benefits
Salary: £50,000 to £60,000 per annum + car allowance + further benefits.
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