About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
- Days of Working: Monday to Friday
- Contract: 6‑month fixed‑term contract, End Date: 13/4/26 (interviews to follow)
Role Objective
Manage the migration process through to completion (estimated Oct 1 2026). Liaise with business units to ensure contract data is accurate and ready for upload within designated timescales. Undertake the management, development and implementation of data‑upload sheets. Assist individuals with any queries during any stage of the process.
Main Duties
- Develop a tracker and collate all contract data in the correct format within designated timescales.
- Act as the main contact for all regions, ensuring each contract has a data‑upload sheet that is returned in a timely manner.
- Arrange face‑to‑face or virtual training to ensure operatives understand their responsibilities during the process.
- Review completed sheets to ensure consistency across the business.
- Report progress to Senior Management against the schedule and discuss any concerns on a weekly basis.
Additional Responsibilities
- Liaise with the CAFM team to address any issues raised by operational teams.
- Liaise with trainers to develop a robust training plan for the new CAFM system and mobile solution, ensuring all levels receive the required training across the business.
- Track training attendance and ensure everyone fully understands the new processes; report any issues to Senior Management promptly.
- Complete and report on all information pertaining to the training schedule.
Decisions Made
- Make decisions regarding data collection delivery, training programme resources, and materials or equipment in consultation with Senior Management.
- Organise and plan an individual communication plan, liaising with each business unit regularly to track progress in each region accurately.
- Structure the working week and prioritise the workload to effectively manage the process, ensuring regular (no more than weekly) updates are provided to Senior Management; any risks or issues should be escalated immediately for discussion.
- Take relevant decisions to develop a team to deliver the training requirements for the new CAFM system and mobile solution across the business.
- Use own initiative for any other training matters not mentioned above to support business units through the process.
Knowledge and Skills Required
- Knowledge of SJIB Training Schemes, industrial relations, and national working rules.
- Knowledge of mechanical, electrical installation, facilities management work and current practices.
- Knowledge of local network and geography.
- Comprehensive computer skills.
- Communication skills – interpersonal, oral and written.
- Presentational skills – oral and written.
- Human resource skills in guidance for trainees.
- Up‑to‑date Health & Safety knowledge and risk assessment skills.
- Good public relations skills.
- Knowledge of training and assessor skills.
- Driving skills.
- Skill and confidence to work under minimum supervision.
- Team player and willing to seek advice and guidance.
Qualifications & Training
- Completed a recognised mechanical or electrical installation apprenticeship (or equivalent); ideally hold a current SJIB Electrician grade card or mechanical qualification (if grading lapsed, relevant qualifications and certificates still possessed).
- At least five years post‑apprenticeship experience in the industry.
- IOSH membership.
- Full clean driving licence and completion of Driver Awareness programme.
Working Conditions
- Organise and plan frequency and quantity of travel associated with normal duties to ensure effective use of time and expense.
- Transport materials, career stands, literature, books, etc., to colleges if required.
- Prepared to work out of normal hours (e.g., trainee night shift, career events, seminars).
- Prepared to gain access to sites for review purposes, employer meetings, etc.
- Prepared for travel and overnight stays when required.
Additional Information
- Must be well‑motivated, committed to training, and have a good rapport with employers, other contacts, and apprentices/trainees.
- Flexibility in working arrangements with the ability to respond promptly to employer requirements and trainee needs.
- Enthusiastic about developing apprentices so they reach their full potential.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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