Service Manager

Two global, leading Facilities Management companies have merged, and are now looking for a Service Manager to join their team in Oakham. This offers a fantastic opportunity to join a rapidly growing outfit with excellent growth opportunities. The role of the Service Manager will be responsible for the day-to‑day management of:

Responsibilities

• Planned Maintenance (using MOD SFG 20)
• Reactive Maintenance
• Billable Works (additional works) usually up to £25k
• Assurance checks
• Production of Rough Orders of Cost
• Supporting the Built Estate Manager (Site Manager) of the establishment in their duties
• Be part of a rota to take calls out of hours and direct supply chain to emergencies

Key Focus Areas

• Business Objectives: Statutory Compliance, Billable Works, Innovation, Lived Experience
• Health and Safety (Zero Harm)
• Environmental protection
• High quality delivery of works
• Statutory compliance of assets and our activities
• Collaborative working with the Vivo team, our client, end users and supply chain
• Asset Management
• Contractor management
• High quality technical solutions
• Exceed the KPI’s
• Mitigate against Assurance Corrective Actions being raised against our activities

Training and Qualifications

• Preferably hold an HNC or better in a suitable Building or Mechanical subject
• Live knowledge of planned maintenance, reactive maintenance and project management of small projects
• Open to taking on additional responsibilities such as Confirmed Space Authorised Person, Working at Height Authorised Person, Temporary Works Responsible Person, Legionella Responsible Person and Asbestos Responsible Person
• Part of an on‑call rota for out of hours emergency response (usually involves a phone call from the Vivo Help Desk and passing information to the appropriate on‑call engineer)
• Full Driving Licence
• IOSH or equivalent qualification
• Previous use of CAFM applications
• Advantageous to be a member of a suitable professional body
• Advantageous to have a qualification in asset management, such as a Certificate or Diploma from the Institute of Asset Management

Security Clearance

Security clearance is required for our sites. Successful applicants will be expected to achieve either BPSS or SC clearance as a condition of appointment into the role.

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