Senior Client Experience Manager – Enterprise Accounts

At Beauhurst, we’re building the leading provider of private company data in Europe, helping organisations discover, track and understand the fastest-growing companies across the UK and Germany. We’re looking for a Senior Client Experience Manager to work closely with our largest, highest-value clients across 20+ industries, making sure they get maximum value from our platform and stay with us year on year. You’ll join a lovely, close-knit team across our London and Nottingham offices, with extensive training to get you flying.

Day-to-day, your responsibilities will include:

• Building strong relationships with enterprise clients (banks, universities, government bodies and more) through regular contact
• Running tailored training sessions that explain complex things clearly and match each client’s use case
• Helping clients navigate the platform so they can move faster and get better outcomes
• Staying organised across multiple accounts, improving processes and making things run more smoothly
• Spotting upsell/cross-sell opportunities (like consultancy or additional features) and partnering with Account Managers to progress them

We’re looking for someone with:

• Minimum 2+ years of client-facing experience (Client Success, Account Management, Sales, or similar)
• A university degree
• High emotional intelligence, strong listening skills, and the ability to connect with pretty much anyone
• A proactive, ownership-driven mindset and a naturally curious approach to learning client contexts
• Bonus experience from customer service, hospitality, tutoring, or teaching (anything people-heavy counts)

Alongside a competitive salary, you’ll get:

A stake in the company: Substantial options scheme to share in the growth you help create

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