Business Support Officer (PA to Social Workers)

Company: Staffordshire County Council
Apply for the Business Support Officer (PA to Social Workers)
Location: Leek
Job Description:

Overview

A part-time permanent position has become available working within the Moorlands District (Moorlands House) where we are looking for someone to provide a high level of business support administration to work to support Children’s Services social work practitioners across a number of teams. The hours of work are 37 hours over a two week period: Week 1 – Wednesday 8.30am-5.00pm, Thursday 8.30am-5.00pm and Friday 8.30am-4:30pm. Week 2 – Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm. You will be office based for your training/induction period. Once you have successfully completed your training period you will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.

Responsibilities

  • Provide a high level of administrative support to Practitioners, as part of the Business Support Team
  • Be responsible for maintenance of children’s electronic records, creating and recording referrals, actioning step-up/step-down requests, transfer and closure of cases accurately inputting information into the system
  • Data cleanse and audit records to ensure accurate and complete records for performance management
  • Coordinate the administrative requirements following a child’s entry into the care of Staffordshire County Council
  • Support Practitioners in the use of PowerBI
  • Provide on the job IT training and support to Practitioners in all areas of our IT systems
  • Produce high-quality word-processed documents
  • Be responsible for the servicing of statutory meetings including sending out invitations, attendance and minute taking and the production and distribution of records to agreed timescales
  • Process day to day financial transactions within the office in accordance with financial regulations

Qualifications

  • GCSE English and Maths
  • IT Qualification (ECDL or equivalent)
  • NVQ 3 in Business Administration
  • Good written and oral communication skills
  • Experience of using Microsoft Office 365 and computer-based information systems in an office environment
  • The ability to work independently, with minimal supervision
  • Disability Confident

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details, please go to the employer website.

Our organisation

The core of who we are as an organisation. Our values sit at the heart of People Strategy. We aim to foster a sense of community, ambition for a better future and a commitment to helping Staffordshire people. We offer a supportive working environment and a healthy work-life balance. Our rewards and benefits reflect the value we place on our staff.

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Posted: April 8th, 2026