Are you an experienced Customer Bookings Advisor eager to advance your career within a respected automotive dealership?
Our client in Epsom is seeking a dedicated Customer Bookings Advisor to join their busy team. This is an excellent opportunity for a motivated professional to utilise their customer service skills in a fast-paced, rewarding environment.Benefits:
- Competitive salary offering a basic of 30,000 with an OTE of up to 38,000, including bonuses and service plan sales
- Monday to Friday working hours from 8am to 6pm, with overtime available for Saturday mornings on a rota
- 25 days holiday plus bank holidays, totalling33 days off annually
- Ongoing training provided in IT systems and customer booking processes
- Clear paths for career progression within a reputable dealership
- Supportive team environment focusedon professional development
Duties as a Customer Bookings Advisor:
- As a Customer Bookings Advisor, you will manage customer bookings efficiently, ensuring accurate scheduling and smooth workflow
- Provide exceptional customer care both face-to-face and over the phone, establishing rapport and trust
- Promote additional dealership services and service plans to maximise revenue, acting as a key point of contact for customers
- Maintain and update customer records within dealership IT systems to ensure data accuracy
- Liaise with technicians and service advisors to coordinate and confirm schedules
- Follow up with customers post-service to ensure satisfaction and foster repeat business
- Support administrative functions related to customer bookings and service scheduling
Requirements:
- Proven experience in a customer service environment, ideally within the automotive sector or telesales
- Strong communication and interpersonal skills, with a professional approach
- IT literate, with the ability to learn dealership systems quickly
- Motivated, target-driven, and results-oriented attitude
- Capable of working efficiently in a fast-paced setting, managing multiple tasks simultaneously
- Customer-focused mindset with a friendly, professional manner
If this opportunity to be a Customer Bookings Advisor excites you, and you are seeking aposition with excellent earning potential and scope for growth, we want to hear from you.
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantasticCustomer Bookings Advisor vacancy.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today….