AI Platform Service Desk Leader & Agent Architect

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. This role is not traditional; you will be the lead developer and owner of AI agents, responsible for their design, building, and improvement. The position demands hands-on experience with AI tools and service operations in SaaS environments. You will ensure reliability and scalability, making AI central to the platform’s support strategy.#J-18808-Ljbffr…