Director of Service Delivery & Customer Experience

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellence with a strong focus on customer needs. The right candidate will have at least 10 years of relevant experience and will lead a global team in a dynamic hybrid working environment.#J-18808-Ljbffr…