Sourcing Manager – Physical Banking Operations

Role Overview

Sourcing Manager – Physical Banking Operations. In this role you will be responsible for optimising and addressing Barclays 3rd‑party spend requirements, including the definition, development and implementation of approaches for relevant spend categories with close collaboration with the business. You will execute strategic sourcing and buying channel development/optimisation for suppliers providing goods and services in the Physical Banking Operations space (cards, terminals, print, mail, couriers, cheques, cash, ATMs and property valuations).

Key Responsibilities

• Profile spend in the category area and develop understanding of business strategy, requirements, cost levers, and opportunities.
• Collaborate with internal stakeholders to identify sourcing needs, develop requests for proposal, and ensure sourcing activities align to the bank’s needs and priorities.
• Plan and execute sourcing events including RFP/ RFXs and negotiations to meet business requirements for value, speed, compliance, and risk.
• Monitor and guide controls and compliance requirements throughout the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits and data quality.
• Develop, implement and operate policies and procedures for sourcing activities aligned to the policies, standards, compliance and regulation.
• Identify and deliver change opportunities to improve effectiveness, control and efficiency of sourcing processes, including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.).
• Identify industry trends and develop related techniques and tools by attending conferences, participating in training and conducting market research.

Leadership Expectations

• Contribute to strategy, drive requirements and make recommendations for change; plan resources, budgets and policies; manage and maintain policies and processes; deliver continuous improvements and raise breaches of procedures.
• If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance, and contribute to pay decisions.
• Lead specialists to influence operations in alignment with strategic and tactical priorities, balancing short‑ and long‑term goals and ensuring budgets and schedules meet corporate requirements.
• Demonstrate leadership behaviours that create an environment for colleagues to thrive and deliver consistently excellent results (Listen, Energise, Align, Develop).
• As an individual contributor, act as a subject‑matter expert, guide technical direction, lead collaborative, multi‑year assignments, and coach less experienced specialists.
• Advise key stakeholders, including functional leadership teams and senior management, on areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda, and demonstrate accountability for strengthening controls.
• Demonstrate comprehensive understanding of organisational functions to contribute to the business’s goals.
• Collaborate with other support areas to stay aligned with business activity and strategies.
• Create solutions based on sophisticated analytical thought, selecting complex alternatives and incorporating extensive research.
• Build trusting relationships and partnerships with internal and external stakeholders, using influence and negotiation to achieve outcomes.

Key Skills

• Excellent stakeholder management, especially with senior executives.
• Strong negotiation skills and the ability to understand complex commercial models.
• Ability to multitask and manage multiple complex projects.
• Commercial acumen, influencing skills and supplier relationship management.
• Organisation and communication skills.
• Assessments may cover risk and controls, change and transformation, business acumen, strategic thinking, digital technology and role‑specific technical skills.

Company Values

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset of Empower, Challenge and Drive.

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