Senior Manager - Employee Relations

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Senior Manager, Employee Relations (12‑month maternity cover)

As senior manager you’ll lead our Employee Relations Centre of Excellence. It’s an opportunity to play a pivotal role in creating a harmonious work environment that promotes employee satisfaction, productivity, and growth. You will be responsible for updating and implementing the employee relations roadmap, handling complex workplace issues often across EU markets, and leading initiatives that align with our organisational values and goals.

Key Responsibilities

• Strong, hands‑on HR experience across EU markets (beyond UK-only remit) is essential
• Coach, educate and mentor People Business Partners to enhance their skills and knowledge within employee relations.
• Develop and implement a comprehensive employee relations roadmap that aligns with the company goals and values.
• Analyse ER data to develop proactive strategies for addressing workplace issues and improving our employee and manager experience.
• Demonstrate a proven track record of managing complex casework.
• Develop and lead training and development for the People team and managers on employee relations practices.
• Oversee the development and implementation of People Policies and procedures ensuring they are up-to-date, legally compliant and reflect best practices.
• Be passionate, courageous and able to roll up your sleeves.

What you can expect from us

We will provide a comprehensive rewards package and flexibility, including flexible working hours and your birthday off. You’ll also benefit from an investment in cutting‑edge technology. We value diversity and inclusion, with thriving networks (dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive). We support the recruitment process to be inclusive and accommodating.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with commitments and interests outside of work. We are open to discussing agile working opportunities during the hiring process if flexible options are important to you.

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