Job Title: Account and Business Development Manager
Location: Farringdon
Salary: £30,000 per annum + Up to £9k bonus
Job type: Full time, Permanent
About the Company
The Company is a multi‑award‑winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.
The Role
We’re looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will work together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high‑level appointments for them.
The role involves nurturing client relationships, organising information, understanding timelines, balancing to‑do lists, and adapting to shifting priorities and strategies. You will collaborate with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high‑quality, seamless service to our clients.
This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK; we cannot sponsor.
Your Responsibilities
Outreach
- Represent the client(s) in a professional way
- Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client.
- Book two or more meetings a week and manage changes in scheduling in a timely manner
- Maintain agreed outreach volumes consistently
Client Management
- Prepare and lead meetings with the client, building rapport and trust
- Prepare well‑written and detailed briefing notes for the client prior to meetings, with clear objectives and focus areas
- Support the client strategy with implementation of bespoke client campaigns
- Work with your CSM to ensure ongoing client satisfaction
Admin
- Comfortable using a CRM system, Google Sheets, and following internal processes
- Log conversations with clear actions and next steps
- Read and respond to emails in a timely manner
About You
Required Attributes
- Organised and attentive to client needs
- Experience in managing and nurturing relationships
- Confident reaching out to new leads to introduce the client
- Experience with either Google Workspace or Microsoft Office
- Excellent English language skills, verbal and written
- Highly focused and organised with a desire to learn and grow
- Calm under pressure with the ability to multi‑task and prioritise within a constantly shifting environment
- Proactive and comfortable contributing to discussions
- Self‑motivated to problem‑solve
- Eye for detail
- Good communicator and able to read and adapt to social cues
- Ability to anticipate and identify client issues
- Can take detailed notes during conversations
Desired Attributes
- Experience with CRM systems, ideally Hubspot
- Knowledge of GDPR and data protection practices
- Touch typing
- Additional languages
Benefits
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well‑being platform
- Access to company library and book club
- Free sanitary products at our Farringdon office
- Implemented Anti‑harassment Policy
- Regular company workshops on topics such as Mental Health and Wellbeing awareness and Sexual Harassment
- 20 days holiday + 8 public holidays + extra paid day off for your birthday
- 2 mental health mornings off per year
- Monthly 1‑2‑1s with the Company Director to discuss development and well‑being
- A supportive team that values quality work but also believes in a healthy work/life balance
- 10% discount on drinks at local coffee shop
Our Values
- Multidimensional innovation – implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation.
- Integrity – making choices that are well‑thought‑out, ethical and fair.
- Human first – work life does not come at a cost to personal life.
- Collegiality – individual thinking, mindful of the collective, allowing space for open collaboration; the things which make us different are valued and respected.
- Hard work – passion for ongoing learning and development.
Our Awards
Best Global Business Development & Lead Generation Agency – Global 100 Awards 2022, 2023, 2024, 2025, and 2026.
Please note: Our office is accessible via stairs only.
Candidates with experience in or currently working in relevant job titles may also be considered.
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